Warranty & Guarantee Policy

At Arman Enterprise, we want our customers to shop with confidence. Many of our products come with a warranty or guarantee from the manufacturer, ensuring protection against defects in materials or workmanship.

Warranty Coverage

• Electrical items such as fans, switches, and electronics may include a limited manufacturer’s warranty.
• Warranty covers only manufacturing defects, not damage caused by misuse, accidents, or normal wear and tear.
• Warranty validity depends on the specific product and will be mentioned on the invoice or product packaging.

Guarantee

• We guarantee that all products sold by Arman Enterprise are genuine, original, and reliable.
• If any product is found to be fake or not as described, we will provide a replacement or refund.

Exclusions

• Damage caused by improper installation, voltage fluctuations, or physical impact is not covered.
• Consumable items (e.g., light bulbs, wires, sanitary items) are generally not covered under warranty.
• Products without an official warranty card or proof of purchase are not eligible for service.

Warranty Claim Process

• Contact us within the warranty period with your invoice and warranty card.
• Provide clear details and, if possible, photos/videos of the issue.
• Products must be returned to our shop for inspection before approval.
• Manufacturer terms and service center policies will apply for repairs or replacements.

Contact Us

If you have questions about warranty or guarantee claims, please contact:

Arman Enterprise
165 Nawabpur, Dhaka
Phone: 017-980-33849
Email: armanenterprise.help@gmail.com